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AI Receptionist · Vancouver, Canada

AI receptionist and voice agents for business.

An AI receptionist that answers every call 24/7 in your brand voice, qualifies inbound leads, and books appointments straight onto your calendar. Built for small businesses, mid-size teams, and enterprise call volumes, on OpenAI's real-time voice models and Twilio. Setup from $1,000, with monthly plans sized to your call volume.

Skeptical? Talk to our agent below. It's the same platform we'll build yours on.

Live demo coming soon

Talk to our voice agent.

We're polishing our live agent for visitors to try directly. Until it's live, you can book a free 30-minute call to talk through a voice agent for your business.

Book a free call →
<1s
Answer time
Sub-second. No rings, no hold music, no IVR menus.
24/7
Always on
Captures calls after hours, weekends, holidays, when staff are off.
~$4K
Receptionist pay, per month
Full-time pay at the Lower Mainland median of $24/hour (Job Bank), before benefits.
2–3 wks
Build to live
From kickoff to your agent answering real calls in production.
Three use cases

Where voice agents earn their keep.

Most businesses don't need every feature. One of these three patterns covers the ROI. Pick the one that matches your bottleneck and the rest of the build follows.

i
01 Lead qualification

Qualify before the call.

Inbound caller talks to Aria-style agent. Agent qualifies the fit (industry, problem, timeline), captures email, books a 30-minute discovery call on the calendar, or routes nurture leads to email follow-up. Calendar fills with fit, not noise.

  • i.Auto-book qualified leads on Google Calendar
  • ii.SMS confirmation + reminder 24h and 1h before
  • iii.Email transcript + qualifying summary to the team
  • iv.Vendor / recruiter / non-business calls politely declined
ii
02 After-hours coverage

Capture every call.

Service businesses miss calls after hours, during peak times, and when staff are with customers. Voice agent answers in under a second, in your brand voice, with full knowledge of your services. Recovers calls that would otherwise go to voicemail or competitors.

  • i.Sub-second answer time, no rings, no hold
  • ii.Trained on your services, hours, FAQs, and pricing
  • iii.Recording + transcript of every call in the dashboard
  • iv.Fall-back: emergency calls escalate to your phone
iii
03 Appointment booking

Book while you sleep.

For clinics, salons, trades, real estate, and service businesses where bookings are the lifeblood. Agent talks naturally, pulls the calendar live, books appointments directly, sends SMS confirmations. Covers much of the phone work of a receptionist paid about $4,000 a month, from $249 a month.

  • i.Live calendar integration (Google, Calendly, custom)
  • ii.Bilingual voices available (French, Spanish, Mandarin)
  • iii.Automated review request 24h after appointment
  • iv.No-show recovery: text + reschedule link
A typical build

From call to live in 3 weeks.

A standard voice agent build. Larger integrations (custom CRM, multi-location, regulated industries) extend the parallel-mode phase.

0
Week 0

Free call

30 minutes. We learn your business, look at the call patterns, decide if a voice agent is the right move.

1
Week 1

Configure

Knowledge scrape from your site, voice and personality setup, calendar integration, Twilio number, recording disclosure compliance.

2
Week 2

Parallel mode

Agent answers calls but the team is also notified. Compare quality. Tune scripts and qualification logic from real conversations.

3
Week 3

Cut over

Full live deployment. The agent handles all qualifying calls, escalates only the calls that need a human.

4
Week 4+

Tune & expand

Daily review of edge cases for the first two weeks. Then quarterly tuning, with new objections and FAQs trained back into the agent.

Example scenarios

What it could look like for your business.

Typical engagement shapes. Illustrative examples of how this work usually runs, not reports on specific clients.

Vancouver dental clinic →

After-hours booking + new patient intake

BeforeThree-person front desk overwhelmed by phone volume during peak hours. After 5pm, calls went to voicemail; new-patient inquiries were being lost to faster-responding competitors.
AfterAgent answers in under a second, qualifies new vs. existing patient, books cleaning or consult on the calendar, sends confirmation SMS. Front desk only handles complex cases.
New-patient calls answered and booked. Receptionist back to clinical work.
BC trades business →

Quote requests after-hours, bilingual

BeforeOwner-operator missing 2-3 calls per evening from emergency repair queries. Every missed call is real revenue.
AfterAgent qualifies the request (residential vs commercial, timing, scope), captures contact info, sends SMS to the owner with priority flag for emergencies.
Evening calls captured instead of lost.
Toronto law firm →

New-client intake with vendor block

BeforeReception drowning in vendor pitches and recruiter cold calls. Real new-client inquiries getting lost in the noise.
AfterAgent screens out vendors and recruiters, captures real intake (matter type, urgency, conflict check) and routes to the right partner via SMS within minutes.
Vendor calls screened out. Partners only see real intake.
Pricing

Honest ranges.

Three engagement shapes: a one-time build, monthly operations, or a white-label SaaS deal for partners. Pick what matches your situation.

Build

Voice Agent Setup

Custom agent built around your business, voice, knowledge, and integrations.

From $1,000
One-time · 2–3 weeks
  • ✓ Website voice agent from $1,000
  • ✓ Phone agent on your existing number from $1,500
  • ✓ Knowledge base built from your site, docs, and a team interview
  • ✓ Calendar or CRM integration: add $1,000 – 1,500
  • ✓ Recording disclosure compliance (Canadian)
  • ✓ 30 days of post-launch tuning
Talk scope
White-label

Voice Agent SaaS

For agencies, accelerators, and partners who want to resell voice agents to their own clients.

Custom
Available on request · Scoped per partner
  • ✓ Deployment for multiple client businesses, scoped per partner
  • ✓ Branded reporting for your clients (scoped per partner)
  • ✓ Reseller pricing + revenue share
  • ✓ Onboarding playbook + sales enablement
  • ✓ Direct support from the founder
Discuss white-label
Why this practice

We run our business on the platform.

i

Dogfooded: Aria above is ours

The agent on this page is Signal & Form's own. Same platform. Same architecture. Every weakness becomes a fix in the product before you see it.

ii

Built, not assembled

Custom Next.js platform on OpenAI's real-time voice models, the same family behind ChatGPT's voice mode, with Twilio telephony. Not a no-code wrapper. Full control.

iii

Senior on every call

You work with the operator the whole way through. No junior account managers, no offshore handoffs, no agency layer.

iv

Honest about limits

Voice agents are excellent for qualified intake and after-hours coverage. They're not great for emotional support or highly nuanced negotiation. We'll tell you straight what fits.

Common questions

Things buyers actually ask.

A voice agent answers actual phone calls in a natural human-sounding voice: sub-second response time, real conversation. Chatbots are text-only and require the customer to be on a screen. Voice agents capture the calls a chatbot never sees: phone-first buyers, after-hours inquiries, customers who prefer speaking over typing.

Setup starts at $1,000 for a website agent and $1,500 for a phone agent, plus $1,000 to $1,500 for calendar or CRM integration. Monthly plans start at $249 with usage included, sized to your call volume. You can also pay usage directly for $199 a month plus $500 at setup. Multi-location and high-volume builds are quoted custom. It covers much of the phone work of a full-time receptionist, which runs about $4,000 a month at the Lower Mainland median wage (Job Bank), for a fraction of the cost.

No. For a small business it usually means no more missed calls after hours or during busy periods. For mid-size companies it handles overflow, routes callers across departments or locations, and keeps intake consistent. For enterprise teams it can take first-line calls at high volume, connect to your CRM and scheduling systems, and hand off to staff with the details already captured. Larger builds are scoped and priced to your call volume and integrations.

Two to three weeks from kickoff to live agent. Week 1: scrape your business knowledge, configure voice and personality, set up calendar and SMS. Week 2: parallel mode where the agent answers but humans are also notified. Week 3: full cutover plus tuning from real call data.

English by default. The voice model also supports French, Spanish, Mandarin, and many other languages, which matters for Vancouver and Toronto markets where bilingual reception is expected. Quality varies by language, so we test yours before launch.

Built-in safeguards: never quotes specific prices it can't honor, never promises timelines beyond agreed ranges, escalates to a human when uncertain, and asks for an email so the team can follow up. Every call is recorded and logged, so it is easy to spot edge cases and tune the agent within hours.

Yes. We forward your existing business line to a Twilio-managed number that routes to the agent. Or we provision a new Vancouver area code if you'd prefer a separate AI line for after-hours.

Built-in vendor / recruiter / robocall detection. The agent politely declines and ends the call without notifying you. Those don't reach your team. Real new-client inquiries always do.

Yes, try our Aria agent right on this page. It's the same platform we'd build yours on. Two-minute demo, no signup. If you like it, book a discovery call to scope your specific build.

Phone coverage a ~$4K receptionist provides, for a fraction of the cost.

Free 30-minute call. We will look at your call patterns, tell you straight whether a voice agent is the right move, and what it would cost to build yours.